![]() ![]() In an exclusive interview with "Good Morning America" Friday morning, Southwest Airlines CEO Bob Jordan apologized and promised reimbursements to passengers for their troubles. And then to get back, my flight yesterday was canceled so they rebooked me for today. I was rebooked three times to get here so I went through three different cities to get here. "Honestly, getting here was a challenge first. The Chicago Department of Aviation said the baggage has been moved to a secured facility.Īyaan Sohail was in Chicago, visiting family over the holidays from El Paso, Texas.Īfter a travel nightmare, he's hoping he can fly out on time Friday. What should I do if my luggage is delayed, lost or damaged?Īt Midway airport, piles of bags were moved from the luggage area. Stranded Southwest customers have spent days without their luggage, forced to cover unforeseen expenses out of pocket. This is absolutely crazy," passenger Christina Arriazola said. What can I do if my flight is canceled, delayed? How to prepare for likely 2022 holiday travel mess The incident is being called one of the worst airline meltdowns in U.S. I haven't eaten in four days, I'm tired, angry, confused. I need to go see a therapist because of this, honestly that's how I feel. "I feel like I need to go to the doctor and get anxiety medication. The meltdown, believed to have left more than 1 million holiday travelers frustrated and stranded across the country, including Virginia Reyes, who has been sleeping at the Las Vegas Airport since Monday, trying to catch a flight back to Chicago. After thousands of Southwest flights were canceled in the last week, the airline appears to have resumed more normal operations Friday.ĬHICAGO (WLS) - This is the start of another holiday weekend, and Southwest Airlines appears to have resumed normal operations Friday - with no issues.Īfter nearly 16,000 cancelled flights nationwide, Southwest Airlines is finally catching up.Īfter nearly 16,000 cancelled flights nationwide, Southwest Airlines is finally catching up today. ![]()
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